Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. All products are made to order and manufactured specifically for each customer after an order is placed.

Processing Time

Orders typically require 2–7 business days for production before shipment. During peak seasons or holidays, production times may be longer.

Shipping Time

Estimated shipping times vary by destination and shipping method selected at checkout.

Typical delivery estimates:

  • United States: 3–10 business days

  • Canada: 5–12 business days

  • United Kingdom: 3–10 business days

  • Europe: 5–15 business days

  • International Orders: 7–21 business days

These delivery estimates are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders delivered to incorrect addresses provided by customers.

Shipping Delays

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance procedures

  • Weather conditions

  • Natural disasters

  • Public holidays

  • High shipping volumes

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, responsibility transfers to the customer.

If you believe your package has been lost or stolen, please contact the shipping carrier directly and notify us so we can assist where possible.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product or shipping prices.